Full Cover Insurance
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It is a requirement that you pay your excess fee before your phone can be repaired or replaced and your excess fee will be dependent on the value of your handset.
A compulsory excess fee applies to each claim, which we have set out in the table below:
Monthly Premium | Policy Excess |
£4 | £50 |
£5 | £50 |
£6 | £50 |
£7 | £75 |
£8 | £75 |
£9 | £100 |
£10 | £100 |
£11 | £100 |
£12 | £100 |
£14 | £125 |
£15 | £125 |
£17 | £150 |
£18 | £175 |
Please note that all claims for loss incur an additional excess fee of £50
More about BiMPY and how we work
Yes. You must pay your excess fee before your phone can be repaired or replaced and your excess fee will be dependent on the value of your handset.
A compulsory excess fee applies to each claim, which we have set out in the table below:
Monthly Premium | Policy Excess |
£4 | £50 |
£5 | £50 |
£6 | £50 |
£7 | £75 |
£8 | £75 |
£9 | £100 |
£10 | £100 |
£11 | £100 |
£12 | £100 |
£14 | £125 |
£15 | £125 |
£17 | £150 |
£18 | £175 |
Please note that all claims for loss incur an additional excess fee of £50
You can make a claim online 24 hours a day via our online form, which you can access from your ACCOUNT
Claims are processed and handled by Warranty & Creditor Services, and you can email the claims support team should you require assistance at claims@wcsinsurance.co.uk
Loss cover is available with our Full Cover policy. We provide information on what we cover in our Insurance Product Information Documents.
Yes, we insure reconditioned and refurbished phones less than 36 months old and purchased from a UK VAT-registered company, which can be your mobile phone network provider or a retailer.